Expertise
What we do
Communications, media relations, reputation management, crisis response, monitoring and content.
Open any service to see what it includes, how we approach it and where we would start.
Strategic communications Corporate positioning, messaging and stakeholder engagement.
What is included
- Communications strategy
- Brand and corporate positioning
- Message development
- Internal and change communications
- Stakeholder engagement
- Public affairs
How we approach it
We start with what your audiences believe today, then agree the few messages that change it.
Your first step
A positioning workshop and a written message house.
Public relations Media outreach, press coverage and executive visibility.
What is included
- Media relations and outreach
- Press releases and media kits
- Interviews and media briefings
- Product launches and events
- Thought leadership
- Executive profiling
How we approach it
Stories that editors want to run, placed with outlets your audiences already trust.
Your first step
A media map of who covers you now, and who should.
Online reputation management Search visibility, content corrections and digital profiles.
What is included
- Online reputation reviews
- Search presence management
- Content correction requests
- Content removal and search delisting requests
- Publisher and platform liaison
- Digital profile development
How we approach it
We record what people find when they search, correct what is wrong through the proper channels, and build accurate pages that deserve to rank.
Your first step
A dated review of your first pages of search results, and what can and cannot be done.
Crisis communications Crisis preparation, response and reputation recovery.
What is included
- Crisis communications planning
- Scenario preparation
- Incident communications
- Holding statements and media responses
- Spokesperson briefings
- Reputation recovery planning
How we approach it
Calm, fast and factual. A holding line within hours, then a plan for the days after.
Your first step
A call the same day, and a holding statement you can use.
Intelligence and monitoring Media monitoring, audience research and market intelligence.
What is included
- News and media monitoring
- Social listening
- Search monitoring
- Stakeholder research
- Competitor analysis
- Issues tracking and briefings
How we approach it
We watch the sources that matter to you and tell you only what changed.
Your first step
A monitoring plan: what we watch, how often, and what we cannot see.
Digital communications Content creation, social media and digital campaigns.
What is included
- Content strategy
- Editorial calendars
- Copywriting and editorial content
- Visual and video content
- Social media management
- Digital campaigns
How we approach it
Useful content, published on a steady rhythm, in your voice.
Your first step
A content audit and a three-month editorial calendar.
Sectors
Who we serve
- Financial services
- Energy and infrastructure
- Government and institutions
- Technology and telecoms
- Leaders and family offices
- Nonprofit and development
Contact
Let’s talk.
Tell us what is happening and what you want to achieve. We will review the issue and discuss the next steps with you.
Office closed · opens at 08:00 Nairobi time, Monday to Friday · Nairobi 12:29